ServiceNow Fundamentals

The ServiceNow Fundamentals course will summarize fundamental platform features by: 

  • Describing the ServiceNow user interface

  • Providing a summary of the database schema

  • Demonstrating uses for commonly accessed applications and introducing advanced functionality, such as scripting and application development 

About Course:

This course weaves a scenario throughout to present real-world, relevant lab exercises. You can expect lecture and group discussions as well as extensive hands-on practice and reinforcement delivered in a variety of labs.  

  • Module 1: User Interface & Navigation 

  • Module 2: Collaboration 

  • Module 3: Database Administration 

  • Module 4: Self-Service & Process Automation 

  • Module 5: Introduction to Development 

  • Module 6: Capstone Project

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