Breaking Down The Common Service Data Model (CSDM)

The Common Service Data Model (CSDM) is a standard and consistent set of terms and definitions that span and can be used with all ServiceNow® products on the Now Platform®. These definitions form the basis for the CSDM framework.


In this webinar, we'll discuss the different areas of the Common Service Data Model (CSDM).


We'll help you better understand what makes up the CSDM, translate CSDM language into common terms, and ensure the right data is in the correct place.

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