Service Portal Advanced

About Course:

This two-day interactive course takes attendees on a Service Portal and Widget development deep dive. Participants learn how to use their existing AngularJS, Bootstrap, CSS, HTML, and ServiceNow API (JavaScript) skills to create custom Widgets.

Attendees will:

  • Review the Widget Editor

  • Discuss Widget development strategies.

  • Learn how to use built-in Angular JS directives, services, and ServiceNow's Service Portal APIs

  • Explore Widget properties

  • Develop their own custom Widgets

  • Learn which third party libraries and resources are installed in the ServiceNow platform

  • Develop reusable Widget Dependencies, Angular Providers, and Angular ng-templates

  • Discuss how to embed a Widget within another Widget

  • Review different ways for Widgets to communicate with one another

  • Explore how Widgets send/receive information

These objectives are achieved through a combination of demos, lecture, and group discussions. Lab exercises woven throughout the class will walk students through practicing every technique discussed.


  • Completion of the following ServiceNow courses:

    • ServiceNow Fundamentals

    • ServiceNow Scripting Fundamentals

    • ServiceNow Service Portal Fundamentals

  • 6+ months of hands-on administration experience

  • Basic understanding of Angular JS, Bootstrap, CSS, HTML, and JavaScript

Inquire about this course.

Complete the form to be notified when we will be hosting this class next.

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(339) 999-2190

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Woburn, MA 01801

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