Resources

Guides, checklists, and case studies.

Guides and Whitepapers

8 Steps

To Get To Go Live

Take control of your IT assets, infrastructure, and spend with this step-by-step ITAM guide.

BCM Guide

Guide to Recovering from Crisis

Follow this guide in order to plan, exercise, and recover from disasters efficiently and effectively.

Custom Apps

Guide to Building Apps in ServiceNow

Follow this guide in order to build and integrate your own custom applications.

Checklists

ServiceNow

View more

Quebec Upgrade Checklist

A free checklist to ensure a seamless upgrade to the ServiceNow Quebec release.

SAM Checklist

View more

Implementation Checklist

Prepare for your ServiceNow Software Asset Management Implementation

Discovery

View more

Deploy A Secure Implementation

Follow the steps in our free guide to deploy and manage Discovery effectively from day one.

Case Studies

Geisinger

ITSM + ITOM Solutions

Discover how we helped Geisinger modernize their internal processes by utilizing ServiceNow ITSM and ITOM.

Returning To Campus Safely

Northeastern University

Learn how we utilized ServiceNow's Employee Health Screening and Contact Tracing applications to track daily wellness reports and manage the care of on-campus members. 

ServiceNow Search & Transfer

NewYork–Presbyterian Hospital

Discover how we provided a solution that would effectively manage Incident records across three healthcare institutions while improving the end-user experience.

YouTube

What is ServiceNow?

A Platform Overview

Michael Lombardo, CEO of GlideFast Consulting, explains what ServiceNow is. This video will help you understand the ServiceNow platform.

Change Management

A ServiceNow Demo

Discover systematic approach to control the life cycle of all changes, facilitating beneficial changes to be made with minimum disruption to IT services.

Zoom & ServiceNow

Integrating Both Apps Together

GlideFast designed a ServiceNow integration where you can create a Zoom meeting with the caller on any incident or case and the invite will be sent out automatically.

  • Grey LinkedIn Icon
  • Twitter
  • YouTube
  • Instagram
  • Facebook
  • GlideFast Shop

info@glidefast.com

(339) 999-2190

444 Washington St, Suite 405
Woburn, MA 01801

© Copyright 2020 GlideFast Consulting LLC - All rights reserved.