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Software Models in ServiceNow

With Laurence Tindall

The video tutorial is presented by Laurence Tindall, a TC at GlideFast Consulting. He covers software models in ServiceNow and explains their importance in software asset management.

A software model is a record in ServiceNow that stores the profile of a software application, including product-specific attributes. It is used to track the compliance of purchased software licenses. Laurence emphasizes that a software model should be created before creating a software entitlement record in ServiceNow.

To create a software model, Laurence demonstrates the process in ServiceNow. He navigates to the Software Models module and clicks on the "New" button to create a new software model. He fills in the fields such as publisher, product, version, edition, platform, and language to define the software model.

Laurence explains the purpose of different tabs in the software model form, including General, Suite Components, Suite Parents, Product Catalog, and Activity. He highlights that related lists such as Software Product Lifecycles, Software Entitlements, Software Model Results, Metric Attributes, Vendor Catalog Items, Client Access, and Downgrade Rights provide additional information and functionality related to the software model.

He concludes the tutorial by emphasizing the importance of software models in software asset management and encourages viewers to explore further tutorials on related topics.

Overall, the video provides a comprehensive guide on creating software models in ServiceNow for effective software asset management.


About GlideFast Consulting, A Division of Apex Systems

GlideFast Consulting is an Elite ServiceNow Partner that specializes in delivering exceptional solutions on the ServiceNow platform. We pride ourselves on offering industry-leading services, unparalleled expertise, and a track record of positive customer reviews. Our extensive experience in ServiceNow, combined with our unwavering commitment to customer success, sets us apart from our competitors and enables us to deliver successful outcomes for every client. Whether it's our deep platform knowledge, process-driven standardization, or innovative approach, we are dedicated to providing our customers with the best possible experience. Reach out to our team here.

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