Updated: Feb 1, 2021
Boston, Massachusetts — The GlideFast Consulting team is partnering with APPOXIO Technologies to allow ServiceNow customers to proactively prepare for crises with an integrated app and portal called the APPOXIO Emergency Response Accelerator.
The partnership allows customers to benefit from GlideFast’s wealth of experience in implementing and configuring custom applications combined with APPOXIO’s customized self-service portal and developed functionality that connects ServiceNow's Emergency Apps to bring an easy-to-use solution to emergency response for organizations around the world.
“I am proud that GlideFast and Appoxio Technologies are able to partner together and contribute to the fight against COVID-19.” - Michael Lombardo, CEO of GlideFast Consulting
The Triage function developed by GlideFast is a configurable questionnaire available to employees in the service portal. It helps to determine appropriate next steps based on symptoms reported.
APPOXIO’s Emergency Response Accelerator is an integrated application and portal solution. The portal pairs GlideFast's Triage function with APPOXIO's eye for design for a fresh take on the look and feel from ServiceNow's out of the box product. It also adds a layer of back-end logic that ties together the Self Report, Exposure Management and Emergency Outreach apps from ServiceNow so organizations can respond faster and more efficiently during emergency situations.
"We're excited to partner with our colleagues at GlideFast to enable organizations around the world to better manage the impacts of the COVID-19 pandemic and future emergency situations they may face." - Frank Schuster, Founder of APPOXIO
ServiceNow customers will benefit in numerous ways with this partnership. With the heightened sense of uncertainty in current events, this partnership allows two ServiceNow partners to come together, across country borders, and contribute clarity and resolution in the workplace. The Emergency Response Accelerator will increase communication and reduce the risk of potential cases; further showcasing more proactive uses for ServiceNow data. For more information, see the app on the ServiceNow Store.
About GlideFast Consulting
GlideFast is a ServiceNow Elite Partner and professional services firm that provides tailored solutions and professional services for ServiceNow implementations, integrations, managed support services, application development, and training. Reach out to our team here.
APPOXIO is a ServiceNow Premier Partner and a leading provider of custom business applications, service portals and integrations. Their team of established architects, developers, and UI/UX designers bring unparalleled know‑how to the table, obtained through past experience with the platform as customers, implementers and as ServiceNow employees on global engagements across sectors.