Project Portfolio Management (PPM) Fundamentals
Project Management is the application of methods, tools, and techniques to achieve new capabilities, meet demands, respond to organizational changes, and/or realize a new opportunity.
In this two-day course, attendees will be introduced to the ServiceNow Project Portfolio Management (PPM) application and will learn to efficiently manage the project lifecycle from initiation to closeout.
Attendees will learn how to:
Capture project ideas and automate the creation of project plans from within various service management processes
Manage the project scope, schedule, and resources and communicate efficiently with project teams and stakeholders
Track project financials and resource effort
Manage project task resources with a clear view of capacity, allocations, and utilization
Monitor project progress and generate detailed project-level and strategic portfolio-level reports
Manage project artifacts and close out projects
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