Performance Analytics (PA) Fundamentals
During this two-day interactive training course, attendees will learn best practices for using and administering the premium ServiceNow Performance Analytics application.
A combination of course content and lab work helps attendees learn to:
Use Performance Analytics Visualizations including: Scorecards, Dashboards, Time Series, Targets, and Forecasts
Explore the Performance Analytics data structure
Manage Performance Analytics Roles
Generate Automated Indicators
Create Manual Indicators and populate Scoresheets
Build Formula Indicators
Construct Breakdowns, Elements Filters, and Bucket Groups
Set up Data Collector Jobs
Work with Dashboards and Widgets
Who should take this course?
This course is designed for ServiceNow administrators.
Attendees should have completed the ServiceNow System Administration course and have some experience with ServiceNow. Advanced experience is not necessary.
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