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Product Manager
Product Manager
Reference
JBRQ0001326
Description
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At GlideFast Consulting, we are dedicated to helping our customers see the benefits and value of their ServiceNow implementation come to life.
As a Product Manager with GlideFast Consulting, working with our customers you are responsible for defining the product strategy, developing, and executing the product roadmap, managing financial growth and profitability, and developing detailed market requirements
Location: Remote
Employment Status: Contract
Responsibilities
Own product roadmap and vision delivering product features & improvements, and creating great internal customer experiences
Own vision and strategy, program backlog, pricing, licensing and ROI working towards business goals and values
Collaborate with stakeholders such as Release Train Engineer and scrum teams to as well as facilitate requirements gathering and process mapping workshops
Define and track metrics, curate Product backlog and prioritize product requirements
Drives PI objectives and release content via prioritized features and enablers
Participate in end-to-end activities related to implementation planning including project management, issue management, communication and change management
Establish feature acceptance criteria
Perform gap analysis
Document the customer journey and identify ways to improve existing customer pain points based on process optimization, technology, change management, or communication
Help simplify the work environment of tomorrow by forecasting and solutioning
Lead Product reviews, assist to manage scrum team capacity, support development teams, and manage retrospective meetings
Qualifications
4+ years of Product Manager Experience with experience working directly with customers to consistently improve experiences
ServiceNow Experience a plus
Passion for technology and new ideas to improve the way people work using our products and the possibilities that come from building excellent customer experiences
Experience in preparing as-is and to-be process documentation as well as performing detailed gap analysis
Experience completing multiple, complex technical projects
Enjoyment working in a collaborative environment
A successful candidate will have the opportunity to enroll in insurance and other role-based benefits for more information reach out to recruits@glidefast.com
Join The GlideFast Team
Work with the best consultants and developers in the industry.
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