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Product Manager

Product Manager





Thank you for applying! We'll be in touch.

At GlideFast Consulting, we are dedicated to helping our customers see the benefits and value of their ServiceNow implementation come to life. 

As a Product Manager with GlideFast Consulting, working with our customers you are responsible for defining the product strategy, developing, and executing the product roadmap, managing financial growth and profitability, and developing detailed market requirements 

Location: Remote

Employment Status: Contract


Own product roadmap and vision delivering product features & improvements, and creating great internal customer experiences

Own vision and strategy, program backlog, pricing, licensing and ROI working towards business goals and values

Collaborate with stakeholders such as Release Train Engineer and scrum teams to as well as facilitate requirements gathering and process mapping workshops

Define and track metrics, curate Product backlog and prioritize product requirements

Drives PI objectives and release content via prioritized features and enablers

Participate in end-to-end activities related to implementation planning including project management, issue management, communication and change management

Establish feature acceptance criteria

Perform gap analysis

Document the customer journey and identify ways to improve existing customer pain points based on process optimization, technology, change management, or communication

Help simplify the work environment of tomorrow by forecasting and solutioning

Lead Product reviews, assist to manage scrum team capacity, support development teams, and manage retrospective meetings

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4+ years of Product Manager Experience with experience working directly with customers to consistently improve experiences

ServiceNow Experience a plus

Passion for technology and new ideas to improve the way people work using our products and the possibilities that come from building excellent customer experiences

Experience in preparing as-is and to-be process documentation as well as performing detailed gap analysis

Experience completing multiple, complex technical projects

Enjoyment working in a collaborative environment

A successful candidate will have the opportunity to enroll in insurance and other role-based benefits for more information reach out to

Join The GlideFast Team

Work with the best consultants and developers in the industry.

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