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Lead Customer Success Manager

Lead Customer Success Manager

Reference

JBRQ0001377

Description

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As a Lead Customer Success Manager with GlideFast Consulting, you will manage a portfolio of accounts and improve customer satisfaction, customer retention, and growth. You will be the primary contact for customers, understanding their success criteria and helping them realize value from GlideFast.

Additionally, you will lead and mentor a team of Customer Success Managers, providing  training, coaching, ongoing support, and guidance to ensure their success. In this role, you’ll play a key role in expanding our practice by collaborating with sales teams and identifying opportunities for growth within our client base.

Responsibilities

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Qualifications

A successful candidate will have the opportunity to enroll in insurance and other role-based benefits for more information reach out to recruits@glidefast.com

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