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QA Analyst
QA Analyst
Reference
JBRQ0001358
Description
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PRIMARY RESPONSIBILITIES:
* Participate in developing and documenting User Stories, including testing estimates and validation tests * Create tests – ideally up-front but on a just-in-time basis per feature if needed * Analyze the product features, and the product as a whole, to ensure it behaves as intended * Ensure that components and features are complete, based on the customer definition of “done” * Execute tests and improve iteratively as new features become part of regression and other test cycles * Develop, document, and maintain the test cycles, tests and test steps for software, services and hardware * Ensure the appropriate test environments are in place and controlled * Ensure that software development, defect and release procedures are documented and followed * Work with teams to manage developer and production release of software * Participate in developer integration, system integration, and acceptance testing with other team members to ensure all areas of the application are fully tested and issues are clearly logged and prioritized consistently * Provide manual and automated exploratory testing to understand the feature and how it is implemented, to find additional or unexpected behavior, and to refine and define additional test cases for the feature * Automate individual tests where applicable in collaboration with other SQA team members * Ensure tests are executed within the automated continuous testing framework wherever feasible * Ensure all non-functional requirements (load, performance, scalability, security, usability, etc.) are met * Manage the defect log and ensure issues are resolved, including validation of the fix * Certify software functionality for new Production releases, including publishing Defect and Test metrics * Act as the entry point for the Help Desk to provide an initial review and assessment of reported defects
* Participate in developing and documenting User Stories, including testing estimates and validation tests * Create tests – ideally up-front but on a just-in-time basis per feature if needed * Analyze the product features, and the product as a whole, to ensure it behaves as intended * Ensure that components and features are complete, based on the customer definition of “done” * Execute tests and improve iteratively as new features become part of regression and other test cycles * Develop, document, and maintain the test cycles, tests and test steps for software, services and hardware * Ensure the appropriate test environments are in place and controlled * Ensure that software development, defect and release procedures are documented and followed * Work with teams to manage developer and production release of software * Participate in developer integration, system integration, and acceptance testing with other team members to ensure all areas of the application are fully tested and issues are clearly logged and prioritized consistently * Provide manual and automated exploratory testing to understand the feature and how it is implemented, to find additional or unexpected behavior, and to refine and define additional test cases for the feature * Automate individual tests where applicable in collaboration with other SQA team members * Ensure tests are executed within the automated continuous testing framework wherever feasible * Ensure all non-functional requirements (load, performance, scalability, security, usability, etc.) are met * Manage the defect log and ensure issues are resolved, including validation of the fix * Certify software functionality for new Production releases, including publishing Defect and Test metrics * Act as the entry point for the Help Desk to provide an initial review and assessment of reported defects
Responsibilities
PRIMARY RESPONSIBILITIES:
* Participate in developing and documenting User Stories, including testing estimates and validation tests
* Create tests – ideally up-front but on a just-in-time basis per feature if needed
* Analyze the product features, and the product as a whole, to ensure it behaves as intended
* Ensure that components and features are complete, based on the customer definition of “done”
* Execute tests and improve iteratively as new features become part of regression and other test cycles
* Develop, document, and maintain the test cycles, tests and test steps for software, services and hardware
* Ensure the appropriate test environments are in place and controlled
* Ensure that software development, defect and release procedures are documented and followed
* Work with teams to manage developer and production release of software
* Participate in developer integration, system integration, and acceptance testing with other team members to ensure all areas of the application are fully tested and issues are clearly logged and prioritized consistently
* Provide manual and automated exploratory testing to understand the feature and how it is implemented, to find additional or unexpected behavior, and to refine and define additional test cases for the feature
* Automate individual tests where applicable in collaboration with other SQA team members
* Ensure tests are executed within the automated continuous testing framework wherever feasible
* Ensure all non-functional requirements (load, performance, scalability, security, usability, etc.) are met
* Manage the defect log and ensure issues are resolved, including validation of the fix
* Certify software functionality for new Production releases, including publishing Defect and Test metrics
* Act as the entry point for the Help Desk to provide an initial review and assessment of reported defects
SUPERVISORY:
* NA
REQUIRED SKILLS/EXPERIENCE:
* 1+ years QA experience
* STLC Trained
* ServiceNow Certified System Administrator
REQUIRED SOFT SKILLS:
* Self-motivated, disciplined professional able to function as a true business leader with a record of accomplishment in managing multiple complex tasks
* Uphold excellent time management and organizational skills with an aptitude toward creative problem-solving.
* Excellent proficiency with English language: written, reporting, verbal/oral communication skills; must be an effective presenter
* Proven troubleshooting skills
* Continue learning service delivery solutions, technologies, and methodologies.
* Maintain professionalism and an uninterrupted work environment during all client meetings and interactions
* Excellent communications skills required – verbally with all levels of customer IT and business management as well as written with technical assessments and project-related reports
* A love of working in a fast-paced, collaborative, and entrepreneurial environment with smart and fun people.
EDUCATION:
* Any Bachelors’ degree or equvalent
Qualifications
A successful candidate will have the opportunity to enroll in insurance and other role-based benefits for more information reach out to recruits@glidefast.com

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