Manager of Solutions Consulting

Manager of Solutions Consulting

Reference

JBRQ0001203

Description

As Manager of Solutions Consulting, your primary responsibilities will be to drive revenue through the sales pipeline and ensure business development success through the ServiceNow Platform.  You will work in a pre-sales consultant capacity, and will craft solutions to complex problems, while managing a team of highly motivated Solution Consultants.

Responsibilities



* Define strategy and execution paths in alignment with Account Executives and their leaders

* Lead sales discovery conversations and support sales as a skilled technical and domain expert

* Review SOW’s (Statement of Work) and ROM’s (Rough Order of Magnitude)

* Scope and build Proof of Concepts/Proof of Value solutions for potential customers

* Ability to demonstrate proficiency with ServiceNow ITSM plus one additional major application suite

* Provide ServiceNow vendor and industry best practice recommendations for ServiceNow implementations to customers

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Qualifications



* 2+ years in a pre-sales and solutions consulting position

* 1+ year in a management position

* Ability to demonstrate strong working proficiency with ServiceNow ITSM plus one additional major application suite (ITOM, SAMP, ITBM, SecOps, GRC, CSM, HRSD)

* Excellent business-professional written communication skills

* Ability to create functional POC/POV

* Ability to create business agreements and contracts

* Revise and update SOW’s and ROM’s

* Staying current on product developments/releases to provide guidance to clients

* Uphold excellent time management and organizational skills with an aptitude toward creative problem-solving

* Utilize strong communication and presentation skills demonstrating solutions to audiences of various complexities

* Strong oral communication skills to C-Level leaders with business acumen

* Business professional written communication skills

* Strong oral communication skills to technical customers

* Work independently as well as part of a team using excellent communication and positive attitude

* Remain innovative, creative, and self-directed

* Be a great leader and team player with a record of accomplishment in managing multiple complex tasks

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