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Senior Technical Trainer
Senior Technical Trainer
Reference
JBRQ0001162
Description
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As a Senior Technical Trainer with GlideFast Consulting, you will be accountable for management, delivery, and creation of client and internal training. Mentorship of associate technical trainers will be a large part of your duties. Utilizing best practices for effective curriculum development, you will lead and/or participate in curriculum development projects to define requirements and assignments, review deliverables, complete project tasks, and communicate effectively with the client and team. Delivering training to clients and internal employees in multiple formats, both on-site and virtually, will be your primary objective.
Responsibilities
PRIMARY RESPONSIBILITIES:
Deliver custom and standard trainings to clients and internal employees in a professional manner
Mentor associate technical trainers during custom training projects
Work in partnership with clients to provide best practice solutions in order to meet their training needs
Deliver high caliber training within the client and team’s timeline
SECONDARY RESPONSIBILITIES:
Build on current platform knowledge by learning new modules and broadening skillset
Continue learning new training delivery solutions, technologies, and methodologies
Assist Marketing Team with campaigns
Assist with designing training programs to improve necessary skills for all GlideFast employees
Establish leads for the GlideFast sales team
Maintain professionalism and an uninterrupted work environment during all client meetings and interactions
Maintain current certifications
Work independently, as well as part of a team, using good communication and positive attitude, promoting our passionate and family-like GlideFast culture
Deliver custom and standard trainings to clients and internal employees in a professional manner
Mentor associate technical trainers during custom training projects
Work in partnership with clients to provide best practice solutions in order to meet their training needs
Deliver high caliber training within the client and team’s timeline
SECONDARY RESPONSIBILITIES:
Build on current platform knowledge by learning new modules and broadening skillset
Continue learning new training delivery solutions, technologies, and methodologies
Assist Marketing Team with campaigns
Assist with designing training programs to improve necessary skills for all GlideFast employees
Establish leads for the GlideFast sales team
Maintain professionalism and an uninterrupted work environment during all client meetings and interactions
Maintain current certifications
Work independently, as well as part of a team, using good communication and positive attitude, promoting our passionate and family-like GlideFast culture
Qualifications
SKILLS/EXPERIENCE:
2+ years' experience in training
Experience effectively leading and instructing curricula
Uphold excellent time management and organization skills
Remain disciplined and self-directed
Maintain current certifications
REQUIRED SOFT SKILLS:
Maintain strong communication, presentation and writing skills
Excellent communication and decision-making skills
Work independently as well as part of a team using excellent communication and a positive attitude
Remain innovative, creative, and self-directed
Maintain professionalism and an uninterrupted work environment during all client meetings and interactions.
EDUCATION:
BA/BS Degree education preferred
ServiceNow Certified System Administrator Certification preferred
*
2+ years' experience in training
Experience effectively leading and instructing curricula
Uphold excellent time management and organization skills
Remain disciplined and self-directed
Maintain current certifications
REQUIRED SOFT SKILLS:
Maintain strong communication, presentation and writing skills
Excellent communication and decision-making skills
Work independently as well as part of a team using excellent communication and a positive attitude
Remain innovative, creative, and self-directed
Maintain professionalism and an uninterrupted work environment during all client meetings and interactions.
EDUCATION:
BA/BS Degree education preferred
ServiceNow Certified System Administrator Certification preferred
*
A successful candidate will have the opportunity to enroll in insurance and other role-based benefits for more information reach out to recruits@glidefast.com

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