IT Administrator
IT Administrator
Reference
Date Created
JBRQ0001085
Description
Expected Responsibilities: Manage employee accounts- Office 365, Slack, Space, Zoom, Gmail, Partner Portal Assist with Space enhancements (gather requirements and work with internal stakeholders) Set up weekly onboarding meeting Assist with IT asset management- ordering and wiping equipment Perform administrative tasks in Space (our Internal company knowledge base portal) Consultant Profiles (constantly updating post project) Updating skills/certs on user records Monthly reporting on alignment b/t SN partner portal and Space Assist w/special projects (Knowledge- manage passes for K20) Oversee the governance of our internal CRM IT procurement monthly calls- taking action on needs from discussion Employee Technical support Prepare and lead process discovery and requirement workshops with customer sponsors and key Any other duties or tasks assigned by the manager Requirements/90 Day Goals: Obtain CSA certification within 90 days Obtain PPM certification within 90 days CRM Goal- Update every account in system should have 1 contact (address, industry etc) Assure all employees user records are updated (correct address, CP, skills, clearance status) in the first 30 days
