IT Administrator
IT Administrator
Reference
JBRQ0001085
Description
Expected Responsibilities:
Manage employee accounts- Office 365, Slack, Space, Zoom, Gmail, Partner Portal
Assist with Space enhancements (gather requirements and work with internal stakeholders)
Set up weekly onboarding meeting
Assist with IT asset management- ordering and wiping equipment
Perform administrative tasks in Space (our Internal company knowledge base portal)
Consultant Profiles (constantly updating post project)
Updating skills/certs on user records
Monthly reporting on alignment b/t SN partner portal and Space
Assist w/special projects (Knowledge- manage passes for K20)
Oversee the governance of our internal CRM
IT procurement monthly calls- taking action on needs from discussion
Employee Technical support
Prepare and lead process discovery and requirement workshops with customer sponsors and key Any other duties or tasks assigned by the manager
Requirements/90 Day Goals:
Obtain CSA certification within 90 days
Obtain PPM certification within 90 days
CRM Goal- Update every account in system should have 1 contact (address, industry etc)
Assure all employees user records are updated (correct address, CP, skills, clearance status) in the first 30 days
Manage employee accounts- Office 365, Slack, Space, Zoom, Gmail, Partner Portal
Assist with Space enhancements (gather requirements and work with internal stakeholders)
Set up weekly onboarding meeting
Assist with IT asset management- ordering and wiping equipment
Perform administrative tasks in Space (our Internal company knowledge base portal)
Consultant Profiles (constantly updating post project)
Updating skills/certs on user records
Monthly reporting on alignment b/t SN partner portal and Space
Assist w/special projects (Knowledge- manage passes for K20)
Oversee the governance of our internal CRM
IT procurement monthly calls- taking action on needs from discussion
Employee Technical support
Prepare and lead process discovery and requirement workshops with customer sponsors and key Any other duties or tasks assigned by the manager
Requirements/90 Day Goals:
Obtain CSA certification within 90 days
Obtain PPM certification within 90 days
CRM Goal- Update every account in system should have 1 contact (address, industry etc)
Assure all employees user records are updated (correct address, CP, skills, clearance status) in the first 30 days
Responsibilities
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