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(339) 999-2190

444 Washington St, Suite 405
Woburn, MA 01801

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© Copyright 2020 GlideFast Consulting LLC - All rights reserved.


Take your ServiceNow instance to new heights with an Elite ServiceNow Partner as your guide.

Implementing ServiceNow is no small feat.

The sky’s the limit when it comes to what you can achieve with ServiceNow, which is why we work closely with clients to understand their business and implement the right ServiceNow products for their processes.


Our implementation services include consulting and development strategy with our certified ServiceNow technical consultants and architects to ensure a collaborative engagement from start to finish.

ServiceNow Elite Partner

100+ ServiceNow


500+ Successful

ServiceNow Projects

150+ Happy


Successful Implementations Start Here

Our team has the technical ServiceNow expertise as well as the real-world experience to successfully optimize business processes. But when implementing ServiceNow, we don't simply gather requirements then work in a silo. 


We work collaboratively with our clients to deliver exceptional solutions and a ServiceNow environment that is tested, efficient, and scalable. 


The GlideFast Consulting team uses the ServiceNow Implementation Methodology (SIM), ServiceNow’s best practice delivery approach. This methodology ensures that our team consistently delivers outstanding implementation services to our clients.  

ServiceNow Implementation Methodology (SIM)

1. Initiate
Understand the customer, begin the preparation work, staff the delivery team, formal engagement kickoff.

2. Examine

Hold workshops to understand process and platform needs.

3. Plan

Finalize engagement timeline and refine configuration requirements (stories).

4. Create

Run Agile Scrum cycles to realize business objectives and value through rapid configuration and transparent reporting.

5. Transition

Provide UAT, training, customer support readiness, go-live, and post go-live support.

6. Close

Formal engagement closure, internal feedback of lessons learned, and assessment of success. 

Don’t know where to begin?

Without a clear and futuristic plan, it's difficult to understand the value of your ServiceNow investments. 
Our team put together this comprehensive guide to map out the processes and best practices you need to follow before implementing ServiceNow. Don’t get lost on the road to achieving full business automation. 

GlideFast’s ServiceNow Implementation Expertise by Product 

IT Service Management


Customer Service Management


HR Service Delivery (HR)

Service Portal

IT Operations Management (ITOM)

IT Business Management (ITBM)

Software Asset Management



Governance, Risk, and Compliance

Now Platform App Engine