Take your ServiceNow instance to new heights with an Elite ServiceNow Partner as your guide.
Implementing ServiceNow is no small feat.
The sky’s the limit when it comes to what you can achieve with ServiceNow, which is why we work closely with clients to understand their business and implement the right ServiceNow products for their processes.
Our implementation services include consulting and development strategy with our certified ServiceNow technical consultants and architects to ensure a collaborative engagement from start to finish.
ServiceNow Elite Partner
Successful Implementations Start Here
Our team has the technical ServiceNow expertise as well as the real-world experience to successfully optimize business processes. But when implementing ServiceNow, we don't simply gather requirements then work in a silo.
We work collaboratively with our clients to deliver exceptional solutions and a ServiceNow environment that is tested, efficient, and scalable.
The GlideFast Consulting team uses the ServiceNow Implementation Methodology (SIM), ServiceNow’s best practice delivery approach. This methodology ensures that our team consistently delivers outstanding implementation services to our clients.
ServiceNow Implementation Methodology (SIM)
Understand the customer, begin the preparation work, staff the delivery team, formal engagement kickoff.
Hold workshops to understand process and platform needs.
Finalize engagement timeline and refine configuration requirements (stories).
Run Agile Scrum cycles to realize business objectives and value through rapid configuration and transparent reporting.
Provide UAT, training, customer support readiness, go-live, and post go-live support.
Formal engagement closure, internal feedback of lessons learned, and assessment of success.
Don’t know where to begin?
Without a clear and futuristic plan, it's difficult to understand the value of your ServiceNow investments.
Our team put together this comprehensive guide to map out the processes and best practices you need to follow before implementing ServiceNow. Don’t get lost on the road to achieving full business automation.
IT Service Management
Customer Service Management
HR Service Delivery (HR)
IT Operations Management (ITOM)
IT Business Management (ITBM)
Software Asset Management
Governance, Risk, and Compliance
Now Platform App Engine