Guides and Whitepapers

Industry tips from ServiceNow experts.

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Service Portal

Prepare for an Implementation

Learn the benefits of a custom portal and how you can prepare for a Service Portal implementation.

Image by Brian McGowan

BCM Guide

Guide to Recovering from Crisis

Follow this guide in order to plan, exercise, and recover from disasters efficiently and effectively.

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Cyber Security Whitepaper

A pragmatic approach to tackling email phishing, and how to prevent it within your organization.

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8 Steps

To Get To Go Live

Take control of your IT assets, infrastructure, and spend with this step-by-step ITAM guide.

Image by Chris Ried

Custom Apps

Guide to Building Apps in ServiceNow

Follow this guide in order to build and integrate your own custom applications. (1).png

CMDB Guide

Gain Visibility in ServiceNow

Discover how to use a unified platform like ServiceNow and a single CMDB for IT visibility.

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Business Automation Blueprint

Follow our step-by-step plan to navigate your journey to the cloud.