A series of webinars presented by ServiceNow experts. Register for an event below.
How To Optimize Customer Service With Virtual Agent and 3C Logic
In this webinar, you will learn the strategies and best practices needed to provide optimal customer service with Virtual Agent and 3C Logic.
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Leveraging ServiceNow’s Software Asset Management Professional (SAMPro) to Control IT Spend and Compliance
Is your organization struggling to control license compliance? Do you have minimal visibility of IT-related spend across your organization? Ever considered implementing SAMPro?
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Make It Pop: Designing Elegant Service Portals Your Users Will Appreciate
Today, many ServiceNow clients seek a Service Portal experience that is uniquely tailored to their organization's brand and culture, taking even some veteran developers into the unfamiliar territory of grids, color, typography, and style. In this session, we will tackle some common Service Portal...
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4 Reasons People Report on Old Unreliable Data and How to Fix It
There are 4 consistent reasons ServiceNow customers are still stuck reporting on old and unreliable data. If you can fix them, you can eliminate 80% of the time spent on manual ServiceNow reports in your organization. In this webinar, you will get a deep dive into each of the 4 reasons as well as hear stories about customers who went from struggling with the implications of stale and unreliable reports to ultra-fast decision making with real-time, automated reports.
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A Business Services Portal Implementation Success Story: The Life Time Fitness Solution
When delivering a successful ServiceNow implementation, user experience must be leveraged, customer success depends on constant communication with key stakeholders, and combining best practices...
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Where’s My ROI: Learning from Digital Transformation Failure
Whether you are looking to overcome failures or avoid them completely, learn the keys to successful digital transformation with ServiceNow by hearing about the most common mistakes that stall and sap your ROI.
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Answering the Age-Old Question: Flow Designer or Workflow Editor
What’s a Flow Designer? Are we going to have to convert all of our workflows? Can Flow Designer do all the things that Workflow Editor did? Is Flow Designer better? If you have asked yourself any of these questions, this...
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The Trifecta: NewYork-Presbyterian Hospital Solution For Incident Transfer & Search Across Three Instances
NewYork-Presbyterian Hospital, Weill Cornell Medicine, and Columbia University needed a system that allowed them to transfer Incidents between three different instances. In this webinar, we'll discuss the custom, scalable...
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CSM in Higher Education: Boston University's Solution
Learn how to improve customer satisfaction by enabling an effortless self-service and seamless experience using ServiceNow’s Customer Service Management. Hear about Boston University’s successful implementation of CSM, the...
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The Connected Future: How To Integrate HR, IT, and Facilities with Nuvolo & ServiceNow
The future of the modern workplace is fully connected. Learn how to build a connected workplace and how to use ServiceNow and Nuvolo for Facilities Service and Space Management to take advantage of true enterprise capabilities on the Now Platform.
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How ServiceNow Training Increases User Adoption: GlideFast Style
How does GlideFast stand out as a ServiceNow Authorized Training Partner (ATP)? What do we do that sets us apart and makes us a leader in learning? In this webinar, our Director of Training will share our best practices and...
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Breaking Down the Common Service Data Model (CSDM)
In this webinar, we'll discuss the different areas of the Common Service Data Model (CSDM). We'll help you better understand what makes up the CSDM, translate CSDM language into common terms, and ensure the right data is in...
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Top Ways To Enhance ServiceNow Catalog Forms With Widgets
Want to maximize the appeal and usefulness of your ServiceNow catalog forms? In this webinar, you will learn how to use custom widgets to create fun and interactive form elements that work with your existing catalog variables.
