A series of webinars presented by ServiceNow experts. Register for an event below.
A Business Services Portal Implementation Success Story: The Life Time Fitness Solution
When delivering a successful ServiceNow implementation, user experience must be leveraged, customer success depends on constant communication with key stakeholders, and combining best practices...
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4 Reasons People Report on Old Unreliable Data and How to Fix It
There are 4 consistent reasons ServiceNow customers are still stuck reporting on old and unreliable data. If you can fix them, you can eliminate 80% of the time spent on manual ServiceNow reports in your organization. In this webinar, you will get a deep dive into each of the 4 reasons as well as hear stories about customers who went from struggling with the implications of stale and unreliable reports to ultra-fast decision making with real-time, automated reports.
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Make It Pop: Designing Elegant Service Portals Your Users Will Appreciate
Today, many ServiceNow clients seek a Service Portal experience that is uniquely tailored to their organization's brand and culture, taking even some veteran developers into the unfamiliar territory of grids, color, typography, and style. In this session, we will tackle some common Service Portal...
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Top Ways To Enhance ServiceNow Catalog Forms With Widgets
Want to maximize the appeal and usefulness of your ServiceNow catalog forms? In this webinar, you will learn how to use custom widgets to create fun and interactive form elements that work with your existing catalog variables.
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Breaking Down the Common Service Data Model (CSDM)
In this webinar, we'll discuss the different areas of the Common Service Data Model (CSDM). We'll help you better understand what makes up the CSDM, translate CSDM language into common terms, and ensure the right data is in...
How ServiceNow Training Increases User Adoption: GlideFast Style
How does GlideFast stand out as a ServiceNow Authorized Training Partner (ATP)? What do we do that sets us apart and makes us a leader in learning? In this webinar, our Director of Training will share our best practices and...
CSM in Higher Education: Boston University's Solution
Learn how to improve customer satisfaction by enabling an effortless self-service and seamless experience using ServiceNow’s Customer Service Management. Hear about Boston University’s successful implementation of CSM, the...
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The Trifecta: NewYork-Presbyterian Hospital Solution For Incident Transfer & Search Across Three Instances
NewYork-Presbyterian Hospital, Weill Cornell Medicine, and Columbia University needed a system that allowed them to transfer Incidents between three different instances. In this webinar, we'll discuss the custom, scalable...
Answering the Age-Old Question: Flow Designer or Workflow Editor
What’s a Flow Designer? Are we going to have to convert all of our workflows? Can Flow Designer do all the things that Workflow Editor did? Is Flow Designer better? If you have asked yourself any of these questions, this...
