Discovery Fundamentals

About Course:

The Discovery Fundamentals course lays the groundwork for mature infrastructure operations management. Using probes, sensors, and discovery patterns, this ITOM application captures IP-enabled configuration items (CIs), and maps their relationships and dependencies, in your ServiceNow CMDB. 

A combination of course content and lab work will help attendees learn to:

  • Understand the big picture of the ServiceNow Discovery solution

  • Install and configure multiple MID Servers

  • Understand Credential-less and Credential-based Discovery

  • Configure Discovery to find:

  • Linux and Windows Servers

  • Network Devices

  • Applications

  • Prevent Duplicate CIs with CI Identifiers

  • Create New CI Classes

  • Asset, CI, and File-based Discovery

  • Extend Horizontal Discovery with custom:

  • Infrastructure Patterns

  • Application Patterns

  • Learn common troubleshooting techniques

Who should attend this course?

This course is designed for ServiceNow administrators and consultants who need to implement and administer ServiceNow Discovery.

Inquire about this course.

Complete the form to be notified when we will be hosting this class next.

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Woburn, MA 01801

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