Business Continuity Management
Plan for the “new normal” of business operations.
When a disaster hits, can your organization take action and sustain operations and customer service?
Your organization can maintain normal business operations whenever a disaster or interruption occurs if it has the right technology, processes, and support in place.
GlideFast’s Business Continuity Management Services allow your organization to leverage ServiceNow in order to rapidly shift and pivot service models in order to resolve, mitigate, and prevent complex issues.
With GlideFast’s Business Continuity Solutions, you can:
1. Empower your staff to maintain business operations
2. Automate processes to identify and resolve issues faster
3. Reconfigure workflows and manage service levels
4. Boost service speed and enable self-service capabilities
5. Access actionable intelligence via dashboards and metrics
Leverage best of breed ServiceNow applications to keep your business operations smooth.
Our team of ServiceNow architects, developers, and consultants are certified experts of the following ServiceNow products needed to maintain your business:
Customer Service Management (CSM)
Field Services Management
Hardware Asset Management
Our implementation services for our Business Continuity Management Solution for customer service include:
Resolve complex issues and maintain strong operations with the GlideFast Business Continuity Solution.
Quickly transition to a continuity plan with support from an Elite ServiceNow Partner and a team of expert architects, developers, and business process managers.
Get in touch to learn more about our manual and automated recovery plans and support services.