Application Development Fundamentals

About Course:

This hands-on course provides training and lab work to support custom application development in ServiceNow. Attendees will build an award-winning loaner equipment application by working through a checklist of considerations for application creation, including decisions such as creating an application table vs. extending an existing table, and determining how users will interact with the application.

Upon completion of this course, you will be able to:

  • Design an application table: to extend or not to extend?

  • Create and implement forms and views for a positive user experience

  • Manage application business logic with scripts

  • Control access to the application and its records

  • Send notifications to stakeholders and collaborators

  • Use Flow Designer to automate applications

  • Integrate to ServiceNow and to public web services

  • Use the Service Catalog to provide access to applications

  • Test the application manually and automatically

  • Use the Application Repository to install/uninstall applications

Who should take this course?

ServiceNow experience level: 6 months - 1 year


  • Must have completed the ServiceNow Fundamentals course — required

  • Must have completed the Scripting in ServiceNow Fundamentals course — required

  • Certified System Administrator (CSA) — preferred but not required

  • Automated Test Framework (ATF) Fundamentals — preferred but not required

  • ServiceNow Platform Subscription Model — preferred but not required

Inquire about this course.

Complete the form to be notified when we will be hosting this class next.

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(339) 999-2190

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Woburn, MA 01801

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